Terms of Service

1. Acceptance of Terms

By accessing or using Phoenix Influence ("the Platform"), operated by PhoenixAI Solutions Ltd ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Description of Service

Phoenix Influence is a business-to-business (B2B) influencer marketing management platform that enables organizations to discover, manage, and track influencer marketing campaigns across social media platforms including Instagram, YouTube, and TikTok.

3. User Accounts

To use the Platform, you must be invited by an authorized organization administrator. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Authorized Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Platform in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Platform
• Use the Platform to harvest or collect personal data without consent
• Interfere with or disrupt the Platform or its servers
• Share your account credentials with unauthorized parties

5. Social Media Platform Integrations

The Platform integrates with third-party social media platforms (Instagram, YouTube, TikTok) through their official APIs. By connecting your social media accounts, you authorize us to access data as permitted by those platforms and in accordance with their respective terms of service. We only request the minimum permissions necessary to provide our services.

6. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Platform, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

The Platform and its original content, features, and functionality are owned by PhoenixAI Solutions Ltd and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Platform without our prior written consent.

8. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Platform will be uninterrupted, secure, or error-free. We are not responsible for the accuracy or reliability of data obtained from third-party social media platforms.

9. Limitation of Liability

To the fullest extent permitted by law, PhoenixAI Solutions Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Platform.

10. Termination

We reserve the right to terminate or suspend your access to the Platform at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

PhoenixAI Solutions Ltd
Email: legal@phoenixai.solutions